Planning a private tour, airport transfer or executive journey? Find practical answers from Five Star Luxury Tours & Transfers, based in Hillsborough, Co. Down and covering the North & South of Ireland.
Private tours
Are your tours private?
Yes. Your vehicle and chauffeur-guide are reserved for your party. We agree the itinerary around your interests and the time available.
Are tour prices per person or per vehicle?
The prices displayed on our tour pages are per vehicle for up to six passengers. Check your chosen page for its price, duration and inclusions. Additional requirements are confirmed in your quotation.
Can we choose the stops on our tour?
Yes. Tell us your priorities when enquiring. Driving distances, walking time, attraction visits, weather and opening arrangements affect what fits into the day. The suggested itinerary is a starting point, and we agree the final route with you.
Are attraction tickets and lunch included?
Tour entry fees, meals and drinks are separate unless your written quotation specifically includes them. Contact us before buying timed tickets so we can check that the visit fits your itinerary.
Can you collect us from a Belfast cruise ship?
Yes, Belfast Cruise Terminal collection can be arranged. Please provide your ship name, arrival time and required return time so we can plan suitable collection and return arrangements.
Do you offer private tours from Dublin?
Yes. We offer a Dublin to Belfast City Day Tour and a Dublin to Belfast and Giant’s Causeway Day Tour. These involve substantial driving, so we agree sightseeing priorities and return arrangements in advance.
Can you accommodate mobility requirements?
Please tell us about mobility needs before booking. We can discuss walking distances, access and a suitable route. Coastal paths, castle grounds and heritage sites can have uneven surfaces. Vehicle access and any equipment requirements must be confirmed for your booking.
Airport transfers and executive transport
Do you provide airport transfers in Belfast and Dublin?
Yes. Private transfers can be arranged for Belfast City Airport, Belfast International Airport and Dublin Airport. Send your flight details, collection and destination addresses, passenger numbers and luggage requirements for a quotation. Visit our transfers page for more information.
Where will we meet our chauffeur at the airport?
We confirm the meeting point before travel. Airport arrivals can include a nameboard meet and greet by arrangement. Please provide your flight number and a contact number for the day.
Do you offer Executive Transport Belfast services?
Yes. Five Star Luxury Tours & Transfers provides executive transport in Belfast for business travel, corporate airport transfers, meetings, events and VIP journeys. Mercedes-Benz S-Class and V-Class options can be discussed according to passenger and luggage needs. See our corporate chauffeur services.
Can hourly or on-demand hire be used for a Dublin transfer?
Long-distance intercity journeys and airport transfers require a route-specific quotation. Full-day and half-day hire cover the agreed itinerary and booked period. Tell us your proposed route before booking so we can confirm the appropriate service and price.
Vehicles, luggage and golf
How many passengers can travel?
Our Mercedes-Benz V-Class private tours accommodate up to six passengers. The Mercedes-Benz S-Class accommodates two passengers. Vehicle suitability also depends on luggage and equipment. Please confirm your passenger numbers, children and luggage when enquiring.
Do all V-Class vehicles have reclining massage seats?
No. Vehicle interiors vary, and reclining massage seats are available in selected vehicles. If a particular seating arrangement or feature matters to you, ask us to confirm it for your booking.
Can you carry golf clubs or extra luggage?
Yes, golf transport and additional luggage arrangements are available. Tell us the number of golf bags, suitcases and passengers so we can recommend a suitable vehicle. An enclosed luggage trailer can be arranged where required at £50 per day; availability is confirmed in your quotation. See our golf transport page.
Are child seats available?
Child seats and boosters can be arranged. Please provide each child’s age and relevant seating requirements in advance so we can confirm suitable availability.
Do you offer multi-day tours and scenic transfers?
Yes. We arrange private multi-day touring throughout Ireland and hotel-to-hotel scenic transfers with agreed sightseeing stops. Touring is £600 per eight-hour day per vehicle for up to six passengers; your quotation confirms the route and daily hours. Guest accommodation, admissions and meals are separate. Where required, chauffeur accommodation is £100 per night and a luggage trailer is £50 per day. Explore multi-day Ireland tours or scenic transfers.
Booking and enquiries
How do I book a private tour?
Use the calendar and booking form on your chosen tour page, or contact us to discuss a tailored itinerary. We confirm availability, collection details and the agreed arrangements by email.
What information should I send for a quotation?
Include your travel date, collection time and address, destination or preferred tour, passenger numbers, luggage and golf bags, and any child seat or mobility requirements. For airports include flight details; for cruises include the ship and required return time.
What are the payment and cancellation terms?
Payment arrangements, any deposit and cancellation terms are confirmed for your booking. Please read our Terms & Conditions before making payment and contact us if you need clarification.
How can I contact Five Star Luxury Tours & Transfers?
Call or WhatsApp +44 (0)79 6190 4371 or email info@fivestarluxurytransfers.co.uk. You can also use our contact page.